FAQ's
Bei der Belieferung nach dem gmeo Lieferkonzept fallen keine zusätzlichen Liefergebühren an.
In our test phase, we are currently still offering a limited offer. After the test phase, we evaluate our experiences and customer feedback in order to improve our offer. Even if you are not one of the test buyers, we are interested in your feedback. Click here for the questionnaire gmeo aims to be the online supermarket with the best price-performance ratio. For this we have applied the concept of delivery according to the „ice cream truck principle“. Customers come to the car and have their purchases handed over to the delivery vehicle. A driver can deliver to more customers per hour than a cash register in the supermarket. This enables us to offer the best prices and even waive a delivery fee. When you order from gmeo, you only pay for the products you want to buy. There are no additional costs such as delivery charges or monthly basic fees. Unfortunately, we cannot guarantee the availability of the goods in the initial phase. Should it therefore happen that a product is not available, you will be reimbursed the cost of the item. The best way to reach us is via our contact form . Here you can tell us your concern. We will get back to you as soon as possible. Of course you can order as often as you want from gmeo. Unfortunately, we can only supply a limited number of customers in the initial phase. Therefore, if we don’t have any free delivery dates, just try again later.Allgemeines
Aktuell ist gmeo in der Testphase, was bedeutet das?
Was macht gmeo anders?
Was kostet mich gmeo?
Was passier wenn ein Produkt nicht verfügbar ist?
Ich habe eine Frage, wie kann ich jemanden erreichen?
Kann ich bei gmeo öfters bestellen?
We have redesigned the entire process of a grocery delivery. All superfluous steps are omitted without compromising on quality. In order to offer you an optimal shopping experience, we mainly rely on permanent employees. During the delivery you can follow the delivery truck live. You know exactly when our driver will come to you, come to the street and take your purchase directly from our delivery van. Despite lower prices, we can even offer this without a delivery fee. For a small service fee, we can also bring your purchase to your front door. The health of you and our drivers is very important to us. Our driver wears a mask during the delivery, in addition, the handover is always contactless, regardless of whether you take your purchase at the delivery vehicle or the delivery to your front door. Of course, our driver always pays attention to a safe distance. We deliver to you with our standard delivery from as little as € 0. You simply take the shopping bags you have provided from our delivery van. If you decide to have it delivered to your front door, a small service fee of € 1.50 applies. If a product is already out of stock, you will be reimbursed the money for the missing products in an uncomplicated manner. If you want to place an order, download our app and choose a delivery date. Then you can start with your order. We deliver from 8:00 a.m. to 10:00 p.m.Schnelle FAQs
